Powering the Service Industry

Enterprise software for service companies that provides comprehensive lead tracking, customer management, notifications, real-time job and time tracking, and employee management capabilities.

Scheduling & Optimization

Creating and managing schedules is difficult and time consuming. We provide the tools to see the day’s schedule at a glance for each team. Customers have the ability to set preferences so they get the team members and the times that they prefer.

Features:

• Auto-schedule optimization
• Color-coded job status indicators
• Customer preferences management
• Recurring service automation
• Location-based scheduling
• Tag-based job categorization
• Team workload balancing
• Schedule conflict resolution

Technician Dashboard

The Technician Dashboard provides your employees a simple intuitive look into their schedule for the day. Mobile-first design ensures technicians can efficiently manage their work from any device.

Features:

• Mobile-centric responsive design
• Desktop compatibility
• Job clock management (in/out)
• Photo uploads for job documentation
• Job-specific details and focus areas
• Real-time schedule updates
• GPS tracking integration
• Offline capability for remote areas

Notifications & Customer Feedback

Real-time communication system that keeps customers informed throughout the service process. Automated feedback collection enables continuous service improvement and customer satisfaction tracking.

Features:

• Service notifications (en route, arrival, completion)
• Automated reminder system
• One-click customer scorecards
• Multi-channel delivery (email, text, phone)
• Real-time satisfaction tracking
• Issue escalation alerts
• Customer preference management
• Feedback analytics and reporting

Sales & Marketing Tools

Comprehensive lead management system that integrates with external websites and provides centralized tools for customer acquisition and retention.

Features:

• Website lead capture integrations
• Automated email campaigns
• Customizable email templates
• Centralized lead management
• Automated follow-up sequences
• Quote generation and delivery
• Lead source tracking
• Conversion analytics

Customer Portal

Self-service customer portal that empowers clients to manage their service experience independently while providing transparency into service delivery.

Features:

• Invoice viewing and payment
• Service upgrade requests
• Job management and scheduling
• Real-time job status tracking
• Complete service history
• Communication center
• Account settings management
• Support ticket system

Key Benefits

• Operational Efficiency: Streamlined scheduling and job management reduces administrative overhead
• Customer Satisfaction: Proactive communication and feedback systems improve service quality
• Business Growth: Integrated sales and marketing tools drive lead generation and conversion
• Data-Driven Insights: Comprehensive analytics enable informed business decisions
• Mobile Workforce: Field technicians equipped with mobile tools for efficient service delivery
• Scalable Solution: Platform grows with your business from startup to enterprise